Terms Apply
These Terms and Conditions govern your use of the Dada8 platform (the Operator) and the Services made available to you. By accessing the site and/or opening an account, you acknowledge and agree to be bound by these Terms, together with the Privacy Policy and any applicable Rules, Bonus Terms and Responsible Gaming Terms published from time to time on the Platform.
1. Acceptance of Terms
By registering, logging in or otherwise using the Services, you confirm that you have read, understood and accept these Terms in full. If you do not agree, you must not access or use the Services and should close your account in accordance with these Terms.
2. Definitions
- Account means your personal registered profile enabling access to the Services.
- Access Device means any electronic device used to access the Services, including computers, mobile phones, tablets and related peripherals.
- Promotions Terms means the terms and rules applicable to bonuses, promotions and special offers offered by the Operator.
- General Terms means the terms and conditions set out in this document, together with any material referred to herein.
- Services means the services offered by Dada8 from time to time through the Platform and any associated applications.
- We/Us/Operator means Dada8 and, where applicable, its Group and authorised agents.
3. Changes to Terms
We may change these Terms at any time. The most current version will be available on the Platform. Substantial changes will be notified by appropriate means, including on-site notices or email. Continued use after changes constitutes acceptance of the revised Terms. If a change affects the terms under which your funds are held, you will be notified in advance and asked to acknowledge the updated terms.
4. Opening an Account and Eligibility
- To place bets or play Games, you must open an Account with Dada8.
- You must be at least 18 years old (or the minimum age of legal gambling where you reside) and not prohibited from gambling under applicable law. You may be required to provide evidence of age and identity.
- Only one Account may be opened per person. Duplicate Accounts may be closed, and bonuses and winnings from duplicates may be voided.
- You must provide accurate personal information and keep it up to date. You are responsible for all activity on your Account, including deposits, bets and withdrawals.
- You must not allow others to use your Account. You are liable for any activity conducted through your credentials.
- We may request additional information to verify your identity or the source of funds at any time. Deposits or withdrawals may be blocked until verification is complete.
5. Identity Verification and Age Compliance (KYC)
To activate Your Account and to withdraw funds, you must complete the identity verification process. Acceptable documents include a government-issued photo ID (e.g., passport or national ID), a selfie with the document, and a proof of address (such as a recent utility bill or bank statement not older than 3 months). Documents must clearly show your name, date of birth and current address and must not be cropped. Documents should be uploaded via Your Account profile. Verification must be completed before any withdrawals, and may be completed in stages. If verification is required, you will be notified of the status within 24 hours of submission. If age or identity checks indicate you are under the legal age, winnings may be forfeited and the Account closed.
6. Payments, Deposits and Withdrawals
All transactions are processed in the currencies supported by Dada8. Deposits are not interest-bearing. The minimum withdrawal amount is €20, and withdrawals are subject to verification and possible additional checks. Processing times vary; standard processing may take 24 to 72 hours after approval. We may apply fees in accordance with the Promotions Terms and our Fee Schedule. We reserve the right to suspend or withhold payments in cases of suspected fraud, non-compliance with these Terms, or anti‑money laundering concerns. We may offset or reverse deposits if there is reasonable cause, including where funds originated from improper sources or where duplicate Accounts are involved.
7. Duplicate Accounts and Account Transfers
Only one Account may be owned by a single individual. If multiple Accounts are identified, we may close the duplicates, void bonuses and withdrawable winnings, and may offset balances between Accounts as appropriate. Transfers of Accounts or ownership between individuals are not permitted. In exceptional circumstances, we may merge or reassign Accounts at our discretion, subject to verification.
8. Bonuses, Promotions and Wagering
Promotions are governed by the Promotions Terms. Bonus funds are not withdrawable until the promotional wagering requirements are met, as specified in the Promotion. If an Account is closed or found to be in breach of these Terms, bonus funds may be forfeited and winnings from bonuses may be voided. The Operator may cap or otherwise limit wagering on certain games during active promotions.
9. Responsible Gaming
Dada8 supports responsible gaming. You may set deposit limits, take a cooling-off period or apply for self-exclusion. If you believe you have a gambling problem, contact support and use the tools provided in the Platform to manage your activity.
10. Compliance with Law and Jurisdiction
Access to and use of the Services is subject to applicable law. We reserve the right to restrict access from any jurisdiction where the Services are prohibited or restricted. It is your responsibility to ensure that your activities comply with local law. We may block or terminate services or accounts without notice in jurisdictions where prohibited.
11. Anti-Money Laundering and Security
We implement anti-money laundering controls and will monitor transactions for suspicious activity. You agree to provide information and documentation as required to comply with applicable laws. We may suspend or terminate Services or accounts and withhold funds in connection with any suspected illicit activity. We may share information with competent authorities as permitted by law.
12. Privacy and Data Protection
Your personal data is processed in accordance with our Privacy Policy. By using the Services you consent to the collection, use and disclosure of your information as described in that policy. You may exercise rights provided by applicable data protection law by contacting support.
13. Dormant Accounts and Inactive Funds
An Account is deemed dormant after 12 consecutive months of inactivity. We may close a dormant Account and forfeit any real money balance. If reactivated within 6 months, real money balances may be reinstated; promotional funds and winnings from such promotions may be forfeited. Administrative fees may apply for dormant Accounts prior to closure. After 6 months of dormancy, any remaining funds may be permanently forfeited and the Account closed without reactivation.
14. Termination, Suspension and Closing of Accounts
We may suspend or terminate your Account for violations of these Terms, suspected cheating, collusion, fraud, or breach of any applicable rules. Upon termination, any remaining balance may be forfeited in whole or in part, and access to Services will end. You may request account termination in writing; approved termination will result in closure of the Account and removal of access to the Platform.
15. Notices and Electronic Communications
By using the Platform, you consent to electronic communications for contractual and notice purposes. We may provide notices by on-site postings, email or other electronic means. The most current Terms will be available on the Platform; you should review them periodically.
16. Limitation of Liability and Indemnity
To the extent permitted by law, the Operator and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from use of the Services. Our liability for direct losses is limited to the amount of funds held in your Account in the prior 12 months. You agree to indemnify the Operator and its affiliates against third party claims arising from your use of the Services.
17. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the jurisdiction where the Operator is licensed. Any disputes shall be resolved by the competent courts in that jurisdiction, or, at the Operator's option, by arbitration in that jurisdiction in accordance with its rules.